Fast and simple assistance

Upon user request, DOSIsoft customer support department directly interacts with your workstations through a secured connection. Instantly, we can:

Update your workstation configuration.

Analyze potential hardware and software issues.

Analyze communication problems between your TPS and the other systems of your platform.

Visualize in real time the operations you perform to quickly identify possible mistakes.

Facilitate training, by interactively performing operations on your workstation, with real time display on your own monitor.